Netcom Systems are Sydney based IT solutions and managed services provider. We have seen technology evolve each step of the way since the inception of windows 3 (1990).
We have established our MSP with one clear principle: IT should be about people not technology. Achieving this would require supportive IT infrastructure with high availability and experienced people that can make Technology Work to support business continuity.
Subsequently, we strive to simplify the complexity of information technology driving your Business operations. Our team build IT solutions for our customers to realise their full potential and better benefit your business goals through the efficient use of technology.
Our dedicated Account Managers work very closely with our customers to better understand their business processes and goals to proactively manage systems and technologies and ensure they are driving, not limiting, your businesses.
We work very closely with our valued customers to bring about cost-effective solutions without the shortcuts. Mobility, agility, and flexibility of available hybrid technologies (cloud and on premise) made it possible to integrate and tailor these solutions without the expensive upfront costs that were usually the greatest limitation for effective and complete SME IT solutions. Our business model is structured around these technologies which considerably reduced our overheads (costs) so customers can enjoy better value with our competitive rates without compromising quality.
We invite you to partner with our team and Leap ahead with Managed IT Services that make things better at a fraction of the cost for running your own IT department.
An Australian based service desk available 24 X 7 X 365
A single point of escalation
Highest level of customer satisfaction
Dedicated technically ceritified and capablesupport staff
Stable & Reliable infrastructure setup
IT Service desk
IT Solutions and design
Network design, installation and management
Standard operating enviroment management
IT operations management
Complete or partial IT outsource
IT project services
Strategic consulting
Audit & Quality controls
Experienced/ Qualified / Certified
Reduce & Minimise risk
Proactive solutions
Why choose us
Netcom Systems has enjoyed successful client satisfaction records for over 12 years that we are extremely proud of. Our commitment to providing excellent customer service with the skills and knowledge to help clients invest in and maintain the right technology, has been at the forefront of our success.
Finding the right IT service provider can be difficult. IT service providers come in many different shapes and sizes and each has a different appeal. You may find yourself asking:
We can answer all these questions with a simple consultation. Our obligation free consultations are fee free, quick, and efficient and come with an offer for a systems evaluation. Before you decide to shift your IT service management to Netcom Systems, you will have all the information you need to make the right informed decision about the ongoing support of your IT systems.
The following information gives you an overview of the things we do that make us stand out from our competition. When you have a client base who continue to enjoy the services you provide for over 12 years, we know we’re doing something right.
Flexible and Tailored Pricing
Regardless of your business size, you have a budget you need to work within. Keep costs predictable and under control with our customised IT Service offerings that suit your business, your budget, and requirements. No bill shocks.
12 Years in Business
We are Australian owned and operated for over 12 years. Australian based help desk and support professionals dedicated to helping local Australian businesses.
Personal Service
Our personal service extends to our account management where you are supported by our experienced team of professionals. Although we offer a full B2B relationship, we interact on a very personal level just like own internal IT Department.
Passionate IT Professionals
Highly skilled, qualified, and certified IT professionals who are passionate in all facets of IT delivering outstanding customer service and exceeding client expectations and business objectives.
Understand your Business
We have a deep understanding of many industries and their line of business applications. We are not just a technology provider; our experienced account managers (with high level of business experience and education) gain insight into your business to understand what you need to succeed.
Seamless Transition
The transition from your current IT provider will be seamless and transparent with no disruption to your business. We go through a thorough documentation and training process with our staff before we start supporting your business.
Forefront of Technology
We are at the forefront of changes in technology and continue to Research and Develop technological advancements that can help your business grow with efficiency and productivity. Everything we recommend is well thought through and always represents value.
24/7 Support
We work when your IT Systems work, 24×7. This requirement makes us a 24×7 support agency for those businesses that require it.
Proactive Approach
Your business productivity drops when your IT Service Provider is constantly putting out fires. With tailored service offerings that maximise uptime and increase efficiency along with a proactive approach to account management to help you forecast and bring new ideas to the table.